Terms & Conditions
1. Copyright & Intellectual Property
Ownership: All written, photographic, design, and audio content on this Website, including its selection, arrangement, and any software used, is owned by Wildlife Safe (WiSe) Scheme or by third parties who have granted us permission to use it. This content is protected by copyright law and all rights are reserved.
Usage Restrictions: You may not copy, reproduce, or use any part of this material without our prior written consent. You may, however, download or print a single copy for your own personal, non-commercial, offline use.
Trademarks: All names, logos, slogans, and other branding displayed on this Website may be trademarks owned by us or by third parties.
2. Operator Certification & Conduct
Certification Period: WiSe certification is valid for a period of three years from the date of the course.
Commitment to Codes: All certified operators agree to abide by WiSe Codes of Conduct and all relevant local, national, and international laws.
Disciplinary Action: Three reported breaches of the WiSe Code will result in an immediate 12-month suspension and loss of logo rights.
Legal Proceedings: Certification will be suspended immediately if an operator, guide, employee, or affiliated business is subject to legal proceedings relating to a wildlife crime, or is found guilty of such an offence.
Where a live court case is ongoing, certification may remain suspended for a period of up to three years, after which the case will be reviewed at the discretion of the Directors. Where an individual representing, employed by, or acting on behalf of a company is convicted of a wildlife crime, the Directors reserve the right to suspend the certification of the wider company and/or its associated employees for a period of up to three years where this is considered necessary to protect the integrity and reputation of the scheme. Any reinstatement following suspension will be subject to Director review and approval at their sole discretion.
3. Logo & Branding Guidelines
Logo Entitlement: WiSe logos and stickers are intellectual property supplied only to individuals and operators who have completed the full course requirements and maintain current certification.
Prerequisites: Entitlement is strictly conditional upon the submission of a signed WiSe Declaration and a completed Operator Registration Form.
Authorised Usage: Certified operators may display the logo on digital platforms (websites/social media), physical assets (vessels/vehicles), and marketing or educational materials.
Prohibited Actions: You must not alter the logo in any way (colours, elements, or effects), display it after certification expiry, or transfer the logo to non-certified third parties.
Mandatory Removal: Upon expiration or revocation, you must remove all digital logos within 7 days and physical logos within 30 days.
4. Privacy & Data Handling
Data Usage: Please refer to our Privacy Policy for details on how we handle your personal information. We do not share your details with third parties.
Public Listing: By signing the Operator Declaration, you agree to WiSe using your name, commercial details, and operation description to publicise your trained status on our website.
Data Retention: Personal and professional data will be held for a minimum of six years. You may request to update, correct, or delete your information by contacting [email protected].
5. Changes
We reserve the right to update or change this Website and these terms and conditions at any time, without prior notice.
6. Cancellation Policy
We understand that plans can change, and we aim to be as fair and flexible as possible.
More than 14 days before the course: A full refund or transfer to an alternative course date will be offered.
7–14 days before the course: You may transfer to another course date or receive a 50% refund.
Less than 7 days before the course: Transfers may be offered at the discretion of the WiSe Scheme.
If WiSe cancels a course: You will receive a full refund or be offered priority rebooking onto a future course.
We recognise that exceptional circumstances can arise and will always aim to be as flexible and understanding as possible.
7. Complaints
If you have any complaints or concerns regarding our services, please contact us by email at [email protected].
8. General Provisions
Contact Responsibility: Any emails we send will be sent to the email address you provide. It is your responsibility to ensure that your contact details, including your email address and telephone number, are accurate and kept up to date.
No Waiver: If either party does not enforce any right under these terms, this does not mean that the right is waived and does not prevent it from being enforced at a later date.
Severability: If any part of these terms is found by a court or other competent authority to be invalid, unlawful, or unenforceable, that part will be treated as removed. This will not affect the validity or enforceability of the remaining terms.